Privacy policy

 

Policy pursuant to Articles 13 and 14 of the GDPR – Regulation (EU) 2016/679

 

Data controller

The “data controller” is Holimites Srl established in Str. Pedraces, 42 - 39036 BADIA (BZ).

 

Cookies Policy – Policy concerning the use of data collected when you navigate our website

 

Pursuant to Articles 13 and 14 of the GDPR – Regulation (EU) 2016/679, Holimites Srl informs you that this website uses the following kinds of cookies. Cookies are small files containing text that are sent to your device when you visit a website. They record user actions and preferences that are retransmitted when you visit the website at a later date.
If you continue to navigate this website without changing your cookie settings, you are giving your consent for us to set cookies.

 

TECHNICAL COOKIES

This website utilize one technical cookie to save your language preference of the website  ("cookie_lan"), for the time you navigate on the website, and a session cookie ("PHPSESSID") to store anonymous information to access the client reserved area and for the booking steps offered by this website. This technical cookies are deleted at the moment you close the browser.
Another technical cookie is used ("displayCookieConsent") to store, for 12 months, your consent to the cookie use on this website.

These cookies are installed directly from this site and since they are not used for other purposes than the functional ones described below their installation does not require your consent.

 

THIRD PARTY COOKIES

 

Google Analytics
We use navigation cookies generated by Google Analytics, a service that helps analyze the traffic to websites provided by Google, Inc. (“Google”).
Analytics cookies help us to better understand how our website is being used, in order to discover which areas can be optimized and improved, and to help to make it always interesting and relevant for users.

Google Analytics uses cookies to gather and analyze anonymous information on user interactions on the holimites.com website (including the user's IP address). This information is collected by Google Analytics, who then elaborates a report that is accessible to Holimites Srl staff or authorized third-party professionals, concerning the activities of the website itself.
Google does not associate the IP address to any other data owned by Google and does not try to connect an IP address to a user's identity. (IP anonymization) Google may also provide this information to third parties where it is required to do so by law or where these third parties manage this information on behalf of Google.
To learn more on how Google uses cookies, visit Google's privacy policy.

 

Google Maps
Some pages on our website use interactive maps supplied by Google Inc. ("Google"). Google can deploy cookies to memorize the data and preferences on maps or other Google services associated to the pages where we have incorporated Google maps.
To learn more on how Google uses cookies, visit Google's privacy policy.

 

Facebook

Some of our pages use Facebook social buttons or widgets. Facebook can store cookies on your computer.
To learn more on how Facebook uses cookies, visit Facebook's privacy policy.

 

YouTube

Some of our pages incorporate videos that are published on YouTube. YouTube can store cookies on your computer.
To learn more on how YouTube uses cookies, visit YouTube's cookie policy.

 

Iconosquare.com
Some of our pages use Iconosquare.com (an Instagram analytics tool). Iconosquare can store cookies on your computer.
To learn more on how Iconsquare.com uses cookies, visit Iconosquare.com's privacy policy.

 

Twitter

Some of our pages use Twitter social buttons or widgets. Twitter can store cookies on your computer.
To learn more on how Twitter uses cookies, visit Twitter's privacy policy.

 

Google +

Some of our pages use Google + social buttons or widgets. Google +can store cookies on your computer.
To learn more on how Google + uses cookies, visit Google +'s privacy policy.

 

Vimeo

Some of our pages incorporate videos that are published on Vimeo. Vimeo can store cookies on your computer.
To learn more on how Vimeo uses cookies, visit Vimeo 's cookie policy.

 

Issuu

Some of our pages incorporate documents published on Issuu. Issuu can store cookies on your computer.
To learn more on how Issuu uses cookies, visit Issuu's cookie policy.

 

 

HOW TO MODIFY OR DISABLE COOKIE SETTINGS

You can select the cookies you want to enable or disable using the tools via your browser, by doing the following:


Mozilla Firefox:


1. Click on “Tools”, then “Options”

2. Click “Privacy & Security” 
Informational link: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
 
Microsoft Internet Explorer:


1. Click on “Tools”, then “Internet options”

2. Click on “Privacy” (or "Security") 
3. Select the privacy settings desired with the cursor. 
Informational link: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies
 

Chrome:


1. Click on “Tools”, then “Settings”

2. Click “Advanced” 
3. Under “Privacy and security”, click “Content settings”. 
Informational link: https://support.google.com/chrome/answer/95647?hl=it

 

Safari:
Informational link: https://support.apple.com/it-it/HT201265
 

Opera:


1. Click on “File”, then “Preferences”

2. Click “Privacy”. 
Informational link: http://help.opera.com/Windows/10.00/it/cookies.html

You can change the settings on Google Analytics to manage the ads you see and opt out of ads personalization from the Google Network Display using Gestione preferenze annunci.
To disable third-party cookies that use ads personalization based on user interaction on the website, you can visit www.networkadvertising.org and www.youronlinechoices.com to identify the NAI ( Network Advertising Initiative) members that have sent advertising cookies to your computer. To opt out of ads personalization by an NAI or IAB member, click the corresponding company you wish to exclude.


 

Policy concerning data collected when you register to our newsletter


Holimites likes to provide its friends with updated news. Every now and then – but not too often – we send the listed addresses an email with the latest news. We send photographs, videos and articles that praise of the beauty of our mountains. We also send useful information for those who wish to book or have already booked a tourist package through our agency, in particular, useful information that regards new products, calendars of events, news and offers.
The newsletter is managed by https://myemma.com/. The e-mails of all registered newsletter recipients are memorized on MyEmma servers. MyEmma's privacy policy can be found at this link: https://myemma.com/legal/privacy-statement. MyEmma provides us with all the information concerning who opens and clicks our newsletter, as well as e-mail addresses that are no longer available.
Holimites retains the addresses collected when registering to our newsletter service for this sole purpose only. Holimites does not share these e-mail addresses to other parties outside of Holimites for any reason whatsoever. 
You can unsubscribe from our newsletter services at any time by clicking the link at the bottom of any of our messages sent with a newsletter.


 

Policy concerning data collected when you book one of our holiday packages


Aside from the data collected as you navigate our website (see paragraph above), when you book one of our holiday packages we ask you to share the following information with us: name, surname, address, gender, date and place of birth, number and expiry date of an identity card, telephone number, e-mail address and languages spoken. 

In order to print the invoice that is issued upon payment of the package, and for tax registration of the same, we require a customer's name, surname, address, date and place of birth. 
For tax purposes, all our invoices with corresponding customer information must be retained in our files for at least 10 years (Article 2220 of the Civil Code - indexed “Storage of accounting records”). Information on invoices issued to customers with Italian citizenship must be forwarded to the revenue office (see article 21 of Italian Decree Law of May 31, 2010 no. 78 “Spesometro" requirement).
All our accounting records can also be visualized by Zucchetti Systema companies (Privacy policy: https://www.zucchettisystemasrl.it/) and S.E.V.E. (Privacy policy: http://www.verginer.bz/privacy.html)


To complete the hotel and mountain hut booking processes, we are required to forward our customer's identity card information. This information will be registered by the hospitality facility and sent to the corresponding police headquarters.


Telephone numbers, e-mail addresses and information on languages spoken will be shared with the tourist guide employed for the holiday program you have booked. This information is necessary to organize and facilitate program logistics, and in case of an emergency. Our guides are forbidden to use your information for personal purposes or to share this information with other parties.

If you book a holiday program that involves a sports event or similar, additional personal information may be requested. This information will be forwarded to the event organizers. This information is necessary for the event's overall success and for security purposes. For example, the “Maratona dles Dolomites” program requires shirt and shorts size. This information is necessary to order the correct size and to provide its swift delivery once you arrive at the venue.


We will retain this information until you request their cancellation. 

All our data is saved on a server that is managed by the German company “Die Gute Stube”. Their privacy policy can be found at this link: https://diegutestube.de/kontakt/datenschutzerklaerung .
You can contact us at any time to receive information on how we manage your data. 
In relation to the processing of personal data in this policy, you may exercise your data subject's rights at any time to:

You may exercise your user's data protection rights by sending written communication by certified email (PEC) to the following address: holimites@pec.it; or by registered mail with return receipt to the following address: Holimites Srl, Str. Pedraces, 42 – 39036 Badia (BZ).